Offerings
  • Information & Experience Design Strategy
  • Digital Service Design
  • Digital Product Design
  • Usability Evaluation
Information & Experience Design Strategy
Digital Service Design
Digital Product Design
Usability Evaluation
Process & Methodology
User-Centered Design†
User-centered design is an iterative process involving analysis, design, prototype, and evaluate the solution before final implementation. Users are involved from early stage and on regular basis during design development to achieve usable and cost effective solution.
The following are some of the popular methods we use in our UX practice
CXM - Customer Xperience Management
CX is the sum of all experiences a customer has with supplier of goods or services, over the duration of their relationship with that supplier.
dreamworx CXM solutionís well-defined methodology captures client requirements and user perspective seamlessly across multiple channels to deliver higher value to the user and creates equity to the brand.
User-centered design

User-centered design is an iterative process involving analysis, design, prototype, and evaluate the solution before final implementation. Users are involved from early stage and on regular basis during design development to achieve usable and cost effective solution.

UX Methodology
The following are some of the popular methods we use in our UX practice

Plan

  • Requirement Study
  • Current System Evaluation
  • Stakeholder Study
  • Benchmark Study
  • Competition Study
  • Channel Touch Points Study
  • Customer Journey Model
  • Work Flow
  • Task Flow
  • Data Flow
  • Usability Evaluation
  • Usability Testing

Launch

  • Benchmark Study
  • User Interface Design Guidelines
  • User Interface Design
  • Interaction Pattern Guidelines
  • Brand Identity Guideline
  • Usability Evaluation
  • Usability Testing

Design

  • Story Board
  • Prototype
  • Wireframe
  • Conceptual Design
  • Information Design
  • Responsive Design
  • Usability Evaluation
  • Usability Testing
Customer Xperience Management

CX is the sum of all experiences a customer has with supplier of goods or services, over the duration of their relationship with that supplier.

dreamworx CXM solutionís well-defined methodology captures client requirements and user perspective seamlessly across multiple channels to deliver higher value to the user and creates equity to the brand.

Offering : Information & Experience Design Strategy

Information & Experience Design Strategy

Offering : Digital Service Design

Digital Service Design- web & mobile (Information arch, interaction design, usability, UI)

Offering : Digital Product Design

Digital Product Design" - web & mobile (Information arch, interaction design, usability, UI)

Offering : Usability Evaluation

Usability Evaluation

FUNDS INDIA

Online mutual fund Investment Company.

Problem:
Solutions:
Result:
UX Methods Applied:
  • Contextual Inquiry
  • Heuristic Evaluations & Expert Reviews
  • Organizational schemes
  • Organization Structures
  • Wireframing
  • Prototyping

HI DOCTOR

Hidoc is a Medical-rep management SAAS application product. One of the early entrants into cloud based sales force management software.

Problem:
Solution:
UX Methods Applied:
  • Contextual Inquiry
  • Stakeholder Interviews
  • Persona
  • Heuristic Evaluation
  • Organization Schemes
  • Organization Structures
  • Content Inventory
  • Wireframing
  • Prototyping

SICOM

National Project Management Unit of India.

Problem:
Solution:
Result:
UX Methods Applied:
  • Contextual Inquiry
  • Individual Interviews
  • Focus Groups
  • Personas
  • Benchmark study
  • Organization Schemes
  • Organization Structures
  • Content Inventory
  • Wireframing
  • Prototyping

NEAR FIELD EXPERIENCE

Near field experience & enterprise portal (B2B) Product development

Problem & Solution:
UX Methods Applied:
  • Cognitive walkthrough
  • Enterprise portal and product ideation
  • Personas
  • Organization Schemes
  • Organization Structures
  • Web application, mobile application design (tab and smart phone)
  • Interaction design (indoor & outdoor map)
  • Wireframing & Prototyping
  • User Interface Design
  • User Interface and Interaction Specifications
  • How to - videos

DATATRACKS

DataTracks: XBRL conversion (B2B) software

Problem:
Solution:
UX Methods Applied:
  • Stakeholder interview
  • Heuristic Evaluation
  • Recommendations
  • High level design
  • Interaction design
  • Wireframes & Storyboard